The Glenelg community received a further boost today when The Health Hub Adelaide received the award of accreditation, demonstrating the quality and safety of their practice.
The practice received the top honour from, Australian General Practice Accreditation limited (AGPAL), a leading provider in accreditation services.
AGPAL chair Dr Richard Choong said the accreditation award shows that the practice makes a significant investment in quality on a day-to-day basis from the top down.
“Achieving accreditation is a major achievement for any practice and it is a clear demonstration that The Health Hub Adelaide is seeking to improve their level of service to both patients and the community,” he said.
“Practices seek accreditation because they want to be the best and view this as another step towards excellence.”
The APGAL accreditation program was developed jointly by AGPAL and various doctor’s organisations including the AMA. It is a voluntary national program that aims to provide a range of guarantees to patients by accrediting the practice environment.
To achieve this endorsement, a practice team works to implement the Royal Australian College of General Practices (RACGP) Standards for general practices, which is the recognised standard nationally for assessment for general practice.
The standards train staff in areas such as ensuring vaccines are within their use-by-date and are stored in the correct temperatures, that the practice equipment is clean and sterile and the practice has emergency care available.
Dr Choong said accreditation is attainable only through cooperation and communication between staff members.
“Everyone at the practice plays a valuable role in working to meet the standards. It gives staff a real sense of pride to work in an accredited practice,” added Dr Choong.
The Health Hub Adelaide proudly display the AGPAL symbol for all their patient to see.
“We want to communicate to our patients that their well-being is our priority. By being accredited, our patients know we are committed to providing quality care that meets the RACGP’s standards.”
The practice is located at 4 Waterloo Street, Glenelg SA 5045 and specialises in adolescent and child health, mental health and counselling, health assessments and chronic disease management, ATSI health, sexual health including STI and HIV screening and management and has onsite pathology collection, a physiotherapist and dietitian.