Fees
As a private General Practice the doctor’s policy is that they do not routinely ‘bulk-bill’ and payment in full is required on the day of service.
All TeleHealth (phone/video) appointments incur our usual practice fees with the Medicare Rebate coming back to your Medicare nominated bank account (usually within 2-48 hours). When booking Telehealth online you will be asked to provide your card details for payment*, and for bookings via phone our friendly receptionists will take your details so we can take payment automatically after your appointment. All card details entered into our system are encrypted. You can opt to have the details stored on our financial institutions server, or have it automatically deleted once payment has been taken. *Children up to 17 years old will not incur a fee.
As with previous Telehealth appointments, in order to be eligible for the Medicare Rebate you MUST have seen a GP face-to-face in the clinic in the last 12 months, with the exception of children under 12 months of age. Any patent, including children up to 17 years of age, who do not meet this criteria will incur a full fee, and no Medicare Rebate will apply.
At The Health Hub we believe quality of care is important. To address complex or multiple matters you may require a longer appointment. It is important to the doctors at The Health Hub that you have the time to discuss your concerns and health care. A gap fee facilitates this.
Payments can be made by EFTPOS or Credit Card (VISA/MasterCard), and your Medicare rebate will be transferred to your nominated bank account within 48 hours of your appointment. If your financial institution rejects the auto debit for your doctor’s visit, our Automated system will send you a link to pay your account. In this case you will need to send your receipt to Medicare to receive your rebate. You can do this by signing into your MYGOV account and selecting Medicare; or by using the Medicare Express Plus app on your smartphone; or at any Medicare office.
Consultation Fees
Each consultation will be charged a fee, including TeleHealth and results. · DVA gold card holders will be bulk-billed for all appointments
If you are experiencing financial difficulty we encourage you to discuss your situation with your doctor or our friendly receptionists
FEE SCHEDULE AS OF JANUARY 2022
GP CONSULTATIONS
Our prices are based on the AMA recommended fee schedule.
Consult type
Appointment length Fee Medicare Rebate Gap Short < 5 mins $43 $17.90 $25.10 Standard 15 mins $84 $39.10 $44.90 Long 20 - 30 mins $151 $75.25 $75.75 Prolonged > 40 mins $228 $111.50 $116.50
CHILDREN AND CONCESSION CARD HOLDERS
Children aged 16 and under and eligible concession card holders may receive a 15% discount*
Consult type Appointment length Fee Medicare Rebate Gap Short < 5 mins $34.00 $17.90 $16.10 Standard 15 mins $68.85 $39.10 $29.75 Long 20 - 30 mins $125.80 $75.25 $50.55 Prolonged > 40 mins $191.25 $111.50 $79.75 Childhood
Immunisations
(Nurse-Led) 15 - 30 mins Medicare bulk billed Medicare bulk
billed Medicare bulk billed
* Eligible concession card refers to a Centrelink pension card, health care card or Commonwealth Seniors Card. Card holders must present their card on the day of consultation to receive a discount. Discounts apply Monday to Friday 8am – 5:30pm.
MENTAL HEALTH CONSULTATIONS
Appointment type Fee Medicare Rebate Gap Mental health care plan >20 mins $179 $94.75 $84.25 Mental health care plan > 40 mins $263 $139.55 $123.45 Mental health care plan review $142 $74.60 $67.40 Mental health consult > 20 mins $186 $74.60 $111.40 Focussed psychological services (CBT) > 20 mins $180 $94.25 $85.75 Focussed psychological services (CBT) > 40 mins $257 $134.85 $122.15
CHILDREN AND CONCESSION CARD HOLDERS
Children aged 16 and under and eligible concession card holders may receive a 15% discount*
Appointment type Fee Medicare Rebate Gap Mental health care plan >20 mins $149.60 $94.75 $54.85 Mental health care plan > 40 mins $221.00 $139.55 $81.45 Mental health care plan review $118.15 $74.60 $43.55 Mental health consult > 20 mins $158.10 $74.60 $83.50 Focussed psychological services (CBT) > 20 mins $153.00 $94.25 $58.75 Focussed psychological services (CBT) > 40 mins $218.45 $134.85 $83.60
* Eligible concession card refers to a Centrelink pension card, health care card or Commonwealth Seniors Card. Card holders must present their card on the day of consultation to receive a discount. Discounts apply Monday to Friday 8am – 5:30pm.
GP CONSULTATIONS
Our prices are based on the AMA recommended fee schedule.
| Consult type | Appointment length | Fee | Medicare Rebate | Gap |
|---|---|---|---|---|
| Short | < 5 mins | $43 | $17.90 | $25.10 |
| Standard | 15 mins | $84 | $39.10 | $44.90 |
| Long | 20 - 30 mins | $151 | $75.25 | $75.75 |
| Prolonged | > 40 mins | $228 | $111.50 | $116.50 |
CHILDREN AND CONCESSION CARD HOLDERS
Children aged 16 and under and eligible concession card holders may receive a 15% discount*
| Consult type | Appointment length | Fee | Medicare Rebate | Gap |
|---|---|---|---|---|
| Short | < 5 mins | $34.00 | $17.90 | $16.10 |
| Standard | 15 mins | $68.85 | $39.10 | $29.75 |
| Long | 20 - 30 mins | $125.80 | $75.25 | $50.55 |
| Prolonged | > 40 mins | $191.25 | $111.50 | $79.75 |
| Childhood Immunisations (Nurse-Led) | 15 - 30 mins | Medicare bulk billed | Medicare bulk billed | Medicare bulk billed |
* Eligible concession card refers to a Centrelink pension card, health care card or Commonwealth Seniors Card. Card holders must present their card on the day of consultation to receive a discount. Discounts apply Monday to Friday 8am – 5:30pm.
MENTAL HEALTH CONSULTATIONS
| Appointment type | Fee | Medicare Rebate | Gap |
|---|---|---|---|
| Mental health care plan >20 mins | $179 | $94.75 | $84.25 |
| Mental health care plan > 40 mins | $263 | $139.55 | $123.45 |
| Mental health care plan review | $142 | $74.60 | $67.40 |
| Mental health consult > 20 mins | $186 | $74.60 | $111.40 |
| Focussed psychological services (CBT) > 20 mins | $180 | $94.25 | $85.75 |
| Focussed psychological services (CBT) > 40 mins | $257 | $134.85 | $122.15 |
CHILDREN AND CONCESSION CARD HOLDERS
Children aged 16 and under and eligible concession card holders may receive a 15% discount*
| Appointment type | Fee | Medicare Rebate | Gap |
|---|---|---|---|
| Mental health care plan >20 mins | $149.60 | $94.75 | $54.85 |
| Mental health care plan > 40 mins | $221.00 | $139.55 | $81.45 |
| Mental health care plan review | $118.15 | $74.60 | $43.55 |
| Mental health consult > 20 mins | $158.10 | $74.60 | $83.50 |
| Focussed psychological services (CBT) > 20 mins | $153.00 | $94.25 | $58.75 |
| Focussed psychological services (CBT) > 40 mins | $218.45 | $134.85 | $83.60 |
* Eligible concession card refers to a Centrelink pension card, health care card or Commonwealth Seniors Card. Card holders must present their card on the day of consultation to receive a discount. Discounts apply Monday to Friday 8am – 5:30pm.
Procedures
Any procedure such as skin excisions, IUD, Implanon insertion/removal will incur an additional out of pocket fee to cover consumables. Please speak to our doctors or receptionists to provide an accurate estimate of costs.
Return to Work (Work Cover) consultations
The appointments will be charged at the gazetted rates, and we ask that accounts are paid in full on the day of consultation. You may then claim reimbursement via your Return to Work Coordinator.
All patients who do not have a Medicare card must pay for their appointment in full. International patients may be entitled to a rebate for these costs from their travel or health insurance.